SHIPPING POLICY

Order Processing

  • Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

  • Standard Shipping: Estimated delivery within 3-7 business days. Shipping rates are calculated at checkout.
  • Express Shipping: Estimated delivery within 1-3 business days. Shipping rates are calculated at checkout.
  • Free Shipping: Free standard shipping on orders over $50 (or other amount as applicable).

International Shipping

  • Shipping Rates: International shipping rates vary by destination and will be calculated at checkout.
  • Delivery Times: Estimated delivery within 7-21 business days, depending on the destination and customs processing.

Shipping Confirmation & Order Tracking

  • You will receive a shipping confirmation email with a tracking number once your order has shipped. Please allow 24 hours for the tracking information to become available.

Shipping Carriers

  • We use a variety of carriers to provide the best shipping options. Our carriers include USPS, FedEx, UPS, and DHL, among others.

Shipping Restrictions

  • We currently do not ship to P.O. boxes or APO/FPO addresses.
  • Certain items may have additional shipping restrictions due to their size, weight, or destination.

Lost or Damaged Packages

  • Lost Packages: If your package is lost in transit, please contact us at [Customer Service Email] with your order details. We will work with the carrier to resolve the issue.
  • Damaged Packages: If your package arrives damaged, please contact us within 48 hours of receiving your order. Provide photos of the damaged item(s) and packaging for us to process your claim.

Customs, Duties, and Taxes

  • The recipient is responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Contact Us

  • If you have any questions or concerns about your shipping, please contact our customer support team here.